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IT Service Management Certification Ashton Informatics, Inc. is now certified in IT Service Management by the IT Service Management Forum (itSMF) of the United Kingdom. The IT Infrastructure Library (ITIL) supporting documentation, illustrates and describes, in a series of definitions, the various components of the service delivery model. The key message of the IT Service Management approach is IT services are there solely to support the business and its efficient and effective operation. Ashton Informatics supports this current thinking. Our senior practitioners have, on average, over 15 years in the IT service management sector and bring this experience, along with the latest developments in methodology and process thinking to address our clients' particular needs.
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